PRIVACY Policy

1. Introduction

Fuelab Ltd (“Fuelab”, “we”, “us” or “our”) is committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains how we collect, use, store and protect your personal data when you visit our website, contact us, enquire about our services, make a booking or interact with our business.

We process personal information in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and other applicable UK privacy legislation.

2. Who We Are

Fuelab Ltd is a UK-registered business providing protein shakes, hydration drinks, iced coffees, high-protein food and catering services for events, festivals, corporate functions and other locations.

For the purposes of UK data protection legislation, Fuelab Ltd is the data controller responsible for the personal information described in this policy.

Business name: Fuelab Ltd
Website: www.fuelab.co.uk
Email: [Insert business contact email]
Registered address:

Fuelab Ltd
167-169 Great Portland Street
5th Floor
London
W1W 5PF

Company registration number: 16825156

3. Information We Collect

Depending on how you interact with us, we may collect the following information:

  • Contact information: Your name, email address, telephone number and company or organisation name.

  • Enquiry information: Details submitted through website forms, emails, social media messages or booking enquiries.

  • Booking information: Event details, locations, dates, requirements and relevant correspondence.

  • Transaction information: Information relating to purchases, payments, invoices and refunds.

  • Website information: IP address, browser type, device information, pages visited and website usage data.

  • Marketing preferences: Your preferences regarding promotional communications and any consent you provide.

We only collect personal information that is reasonably necessary for legitimate business purposes.

4. How We Use Your Information

We may use your personal information to:

  • Respond to enquiries and customer service requests.

  • Provide information about our products and services.

  • Manage event bookings, catering enquiries and commercial partnerships.

  • Process transactions, payments and invoices.

  • Operate, maintain and improve our website.

  • Understand how visitors interact with our website.

  • Send marketing communications where permitted by law.

  • Comply with legal, financial and regulatory obligations.

  • Protect our business, customers and website against fraud or misuse.

We do not sell your personal information to third parties.

5. Our Legal Basis for Processing

Under UK GDPR, we rely on one or more of the following lawful bases when processing personal information:

Contract: Where processing is necessary to provide products or services, manage bookings or fulfil an agreement.

Legitimate interests: Where processing is reasonably necessary to operate and improve our business, respond to enquiries or maintain business relationships, provided those interests are not overridden by your rights.

Consent: Where you have agreed to receive certain marketing communications or to